Your information should be handled with care.

Information we may collect

• Identity and contact details such as name, mobile number, email and address.
• Vehicle and insurance information needed for a quote or renewal.
• Order, payment reference, amount, transaction status and support communications.
• Technical information such as IP address, browser, device and security logs.

How we use information

We use information to provide the requested renewal journey, verify details, obtain or display a quote, support payment, assist with policy delivery, respond to questions, prevent fraud, maintain security, keep required records and comply with applicable law.

Payments

Payment credentials are entered through an authorised payment gateway. InfoSaleTech does not ask customer support agents to collect an OTP, UPI PIN, card PIN or CVV, and does not intend to store full card credentials. We may receive limited transaction information such as payment status, reference and amount.

When information may be shared

Information may be shared only as reasonably required with the issuing insurer, authorised insurance or technology partners, payment gateway, banks, hosting and security providers, professional advisers, regulators or law-enforcement authorities. Each recipient may process information under its own legal obligations and privacy notice.

Retention and security

We retain information only for as long as reasonably required for the purpose collected, contractual and regulatory records, fraud prevention and dispute resolution. We use reasonable administrative and technical safeguards, but no internet service can guarantee absolute security.

Your choices and requests

You may contact us to request access, correction or deletion of personal information, subject to identity verification and records we must retain. You can also raise a privacy concern using the contact details on this page.

Cookies, external links and updates

The website and hosting services may use essential storage or logs for operation and security. Links to the renewal portal, insurer or payment provider lead to services with their own privacy notices. We may update this policy and will publish the revised date here.